Project Planning & Analysis (Discover)

We work with teams and documents through a lifecycle process. This includes process planning, goal setting, progress tracking, and strategic planning activities.

We identify the types of audiences, users and readers and their preferences regarding document use and readability.

• Discover
• Develop
• Design
• Deliver

Content Creation & Organisational Design (Develop & Design)

We prepare all written and visual communications, as well as provide them in other languages if required. We can also create templates, editorial or branding style sheets before we start, to be used throughout the project.

​If required, our in-house design team are able to create many forms of information graphics, such as tables, charts, icons, elements and professional presentations.

• Technical writing
• Translations
• Editing and proofreading
• Formatting and layout
• Graphic design

Production & Publishing (Deliver)

There are many ways to produce technical documents, from printed hard copy, through to soft copy and online web-based.

We undertake stringent quality control measures before the release of deliverables and provide opportunities and methods for testing usability and quality feedback loops.

• Quality control
• Usability testing options
• High quality printing
• Interactive .html documents

• Business cases
• Policies and procedures
• Reports and studies
• Operating manuals
• Capability documents
• Tenders and grants
• Training materials
• Management plans

• Asset management
• Operational readiness
• Risk and compliance
• Quality management
• Health, Safety & Environment (HSE)
• ISO certifications

• Project - Transurban
• Project - Yancoal
• Project - Palaris
• Project - Advisian
• Project - Biscit

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